Users and access

A user is anyone who has access to Apple Podcasts Connect. Users are assigned different roles which determine what features they can access. Depending on your role, you may not see all sections of Apple Podcasts Connect. Depending on your access, you may not see all shows associated with the Apple Podcasts Connect account.

If you signed up for the account, you’re automatically designated as a user with an Admin and Legal role, and you can access everything within Apple Podcasts Connect.

If you’d like to have other people work on your Apple Podcasts Connect account, you need to invite them as users. Each person should access Apple Podcasts Connect with their own Apple Account. We strongly recommend adding more than one person to your account.

Role permissions

* Show Managers have read-only access to channels.

Add, edit, and delete users

Invite a new user

Users with the Admin role can add new users in Apple Podcasts Connect.

1. From Account, under People, click the Add (+) button.
2. Enter the required information:
   • The user’s first name, last name, and email address.
   • The email address must be valid to activate the account. If the email address isn’t an Apple Account, the user will be prompted to create an Apple Account with two-factor authentication during the invitation process.
   • Select the user roles. User roles determine which sections a user has access to and which tasks they can perform. If you invite someone as an Admin, they’ll need a valid payment method associated with their Apple Account. Learn more about how to create an active Apple Account.
   • Determine whether the user should be granted access to any specific shows. Users must have the same user role for all shows they can access. If you don’t change their user show access, they will have access to all shows by default.
3. Click Invite

The new user receives an email that includes a link to activate the account. If the account was created with an existing Apple Account, the user is asked to sign in to Apple Podcasts Connect. If the account was created with an email address not already associated with an Apple Account, they‘ll be able to create an Apple Account as part of their account activation.

Users manage their own Apple Account names and passwords on the Apple Account webpage.

Edit a user role or access

Users with the Admin role can edit the roles, access, and notifications for other users in Apple Podcasts Connect, but they cannot modify names or email addresses of individual users. The list of users in your Apple Podcasts Connect account appears in the Account section under People.

1. Click the Apple Account for the user you want to edit.
   
2. Select one or more roles for the user or edit the show access.
3. In the upper right corner, click Save.

Delete a user

Users with the Admin role can delete users in Apple Podcasts Connect. There must always be one Legal user on the account, so a Legal user cannot be deleted unless there’s another Legal user present. The list of users in your Apple Podcasts Connect account appears in the Account section under People.

1. Click the Apple Account for the user you want to edit.
   
2. Click Delete User, then click Delete in the dialog that appears.

Opt-in to receive emails

If you’re opted in to hear from Apple Podcasts, we’ll keep you updated with important news, brand new features, handy tips, tricks, and inspiration to help you grow your show. To make sure you don’t miss out, follow these steps in your Apple Podcasts Connect account. Each user in your account will need to do this separately.

1. Click Account in Apple Podcasts Connect.
2. In the People tab, find and click your name.
   
3. Under Notifications, select the checkbox to receive emails.